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Our vision is clearly defined and effectively communicated, ensuring everyone in the company is on the same page.
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Our 10-year objectives are clearly articulated, frequently updated, and supported by everyone in the organization.
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We have a clear focus on our primary business areas, with our people, systems, and processes all working towards these goals.
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Our core values are well-established and influence all our hiring, performance evaluations, and employment decisions.
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Our team members are chosen for their alignment with our company culture and values.
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We have a precise definition of our target market, and all marketing and sales initiatives are designed to appeal to this audience.
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Our three key differentiators are clearly identified, and our marketing and sales efforts are centered around them.
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Each team member has defined priorities for each quarter (1 to 7 top goals) and is responsible for at least one key performance indicator weekly.
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Our weekly meetings follow a set agenda, start and end on time, and keep everyone engaged.
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We have robust systems in place to regularly collect and act on feedback from both customers and employees to maintain high satisfaction levels.